What we checked
New unit
About this unit: Sealed: not opened; firmware as shipped
Version and software
Stated separately, on purpose
Hardware[confirm per unit]
SoftwareOriginal, as shipped
Google Play[by region — confirm]
UK networks4G Yes · 5G Yes
Bands4G: B1/3/7/8/20/28/38/40. 5G: n1/n3/n7/n8/n20/n28/n78. Source: GSMArena.
SIMDual Nano-SIM [+ eSIM depending on model — confirm] · eSIM: [confirm per unit]
In the boxSealed retail box
Questions
The honest short versions
Is this refurbished?
No. It's a used or open-box device with no repair history known to us. We grade and test it; we don't rebuild it.
Why would a repair go to China?
If a fault needs an official inspection, that means the manufacturer's service centre in China. We send it from our UK address and keep you updated. Timing depends on the fault.
Can I return it?
Yes — 14 days, no reason needed. Your statutory rights apply on top of our warranty.